About Us
Nearshore Approach
Based on repeated poor performance and low-quality deliveries from other “onshore”, “nearshore”, and “offshore” resource suppliers, Cazandra developed a resourcing organization to procure specialized resources.
Our Services
Professional Services Staffing
With many years of experience in the communications, collaboration, contact center and software development industries, Cazandra expects to bring a competitive edge to your staffing requirements for implementation, support and project management.
Unified communications/
Collaboration software
Both for industry-leading and cutting-edge collaborations platforms, decades of experience supporting the local and international market for all major brands.
Contact center
Expert consultants in design, configuration and implementation of both contact center systems and contact treatment flows, including self-service and automation tools for customer experience solutions.
Reporting/Analytics/Workforce management
Supplementing your contact center needs, from call recording to quality monitoring, contact analytics and customer journey mapping, performance management and desktop process analytics, you will obtain the best consulting and implementation resources.
Project/Program management
Certified, industry-seasoned resources with vast experience to support your project or long-term program needs.
Software integration, design and development
Resources specialized in UC/CX supplementary solutions who will provide full support from intial requirements gathering to design, dev, testing and support for legacy and current development platforms.
Professional Services Staffing
- Cazandra established offshore relationships with qualified vendors in multiple countries including Argentina, Costa Rica and India.
- Our dedicated human resources, with vast experience in IT staffing, evaluates the requirements and prepares candidates with a fast turnaround time.